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Requirements
Driver (Age Restrictions / Driving licence)
Minimum age for the categories MicroDrive and MidiDrive is 18 years and hirer has to be in possession of a valid driving licence.
Payment
The following credit cards are accepted: Eurocard (Master Card), Visa, Diners Club and American Express. Debit cards are not accepted.
The authorised driver details and method of payment will be confirmed at the reservation stage and cannot be amended. The renter must be the owner of the indicated credit card and named as a driver. The confirmed credit card should be valid and available for presentation at the SIXTI counter on collection of the vehicle. All extra costs that occur during the rental period will be charged to this credit card.
The total rental price, incl. of VAT, is due to be paid at the end of the rental.
Booking
Rental Period
The minimum rental period is 1 day, the maximum is 21 days.
One way
Vehicles must be returned to the pick-up location. One-way hires are not possible.
Booking process
Bookings can be made online or by phone.
How to book online
Select your rental data (country, station, dates) as well as the desired car group.
You will automatically receive your rental rates excluding possible extra services, these additional extras can be selected by simply clicking on the desired service.
We generally advise to select CDW plus and TP plus for client safety.
Please enter your personal data as well as your payment method and the extra driver if requested. Please re-check all the details entered during steps 1 - 3 and confirm your booking by clicking on 'Book Now'.
After a successful reservation you will receive a booking confirmation by email and subsequently the invoice for the prepaid rental. Please print these documents and show them at the time of pick up.
Amendment
Booking changes can be made Online (except bookings in Italy) or by telephone via our SIXTI hotline depending on availability. If the new renting period should be longer than the original, prices valid to the point of alteration will apply for the new rental period. The invoice is charged at the total cost of the rental. Where amendments are made and the new charge is lower than the original cost, the original cost will be charged. Where an amendment has been confirmed and the cost increases this cost will be charged. In addition, a fee will be charged. Please refer to these charges in the table detailed at the end of this page.
Before start of rental
Should a change to a reservation be made before the rental begins, the following changes will be made dependant on availability:
- pick up date/time, return date/time,
The original renting time period cannot be reduced or changed. It can be extended i.e changes to extend the renting
period can be made to the start date or to the end date of the original renting time period.
- address and telephone number
- add an extra driver
- add insurances
- booking changes can be made up to 3 days before the collection date.
After start of rental extensions to your rental contract are possible (subject to availability).
It is not possible to choose additional insurance options or add an extra driver after a rental has begun. Car rental extensions can be made for a maximum of 5 days.
Cancellation
After the deadline has expired, cancellations of rental car reservations are no longer possible. We therefore suggest making your SIXTI booking after your travel plans have been finalised.
Vehicle Handover
Required Documents
Print off of reservation confirmation, valid credit card (matching the credit card given upon booking), for all drivers - a driving license valid in Germany (must be valid for cars with manual transmission), an identity card from a European Union Member Country or a passport, which is still valid for at least one month.
No Shows
Where the correct documents are not produced at the start of the rental and therefore a vehicle cannot be supplied, the total amount confirmed at reservation will be charged.
Checkout protocol
A checkout protocol will be issued when the car is collected. Please re-check the recorded mileage and the fuel level reading and advise our counter personnel should you notice any irregularities.
During the rental period
Accident
After an accident, theft, fire, damage caused by game or other damages, please call the police and complete the damage report placed in the car. This also applies to slight damage and accidents caused by your own fault with no involvement of another party. The Accident Report must be forwarded within 24 hours to our Damage Center.
Loss of keys
Should your car keys get lost, please report this immediately to our Damage Center.
Fines and other penalties
Should a traffic violation or criminal offense be committed during the rental period by the renter or additional driver, SIXTI is allowed to charge the renter a fee. Please refer to these charges from the table detailed at the end of this page. The renter is liable for all fees, taxes, traffic violations, or penalties.
Cross Border Rentals
Cross Border Rentals are not allowed for following countries: Albania, Bosnia-Herzegovina, Bulgaria, Greece, North Africa, Romania, Russia, Serbia & Montenegro, Turkey, Ukraine und Belarus. Cross Border Rentals are allowed to the following countries but not with Audi, BMW, Mercedes, VW and all Special Cars and Offroader: Estonia, Croatia, Hungary , Lettland, Latvia, Lithuania, Poland, Slovakia, Slovenia (Exception Trucks, Minibuses and Vans). In case of offence against Cross Border & Territorial Restrictions all insurances lose their validity.
Car return
We suggest returning your car approx. 30 minutes before the end of the rental period to your SIXTI station. Please remember that the return on the date agreed upon must occur within office hours. Please take into account that on return to the location the end of hire check by a SIXTI employee can take upto 30 minutes.
Car Return Time and Location
The car is to be returned to the SIXTI station at the time agreed upon. Please remember that the car return check done by a SIXTI employee takes approx. 30 minutes. We ask that on return the authorised driver is present to provide a signature to confirm the final invoice. A third person will sign the documentation on behalf of the customer when returning the vehicle, if the customer disrupts the returning process, leaves the branch and does not sign or if they are not able to be present when returning the car. In doing this the customer agrees and accepts the details noted during the returning process and forgoes the opportunity to object to any additional charges incurred as a result of damage, additional mileage, refuelling costs etc.
All cars must be returned to the location of collection. One-way rentals are not possible.
Late Return
The rental vehicle must be returned at the time and date as detailed on your rental agreement. At an additional premium rate we can extend your rental period. The additional day's rental will be charged at the highest daily rate specific to the rate applicable to that day. An additional fee will be charged. Please refer to the charges at the end of this page.
Refuelling
Vehicles are supplied with a confirmed level of fuel. The agreed level will be detailed on your rental paperwork. The vehicle must be returned with the same level of fuel as it was supplied. If the vehicle is returned with a lower amount of fuel as that agreed, SIXTI will charge you for the missing fuel amount. Where vehicles return with a higher level of fuel than supplied no refund can be authorised.
Invoice
In order to avoid any unnecessary costs, there will no automatic dispatching of invoices. After returning your hire car you can access a copy of the invoice online at any time via the menu function 'SIXTI information'. Should you have any questions regarding your invoice please contact us via email at sixti@sixt.de
Insurances
The normal Insurance cover for the rented vehicle extends to a liability insurance with a maximum amount of cover on personal injuries and property damage liability insurance up to 50million Euro's.The maximum amount of cover per injured person is up to a total of 8 million Euro and is limited to Europe. Where you are involved in an accident which is your fault, damage occurs to the vehicle whilst parked, theft or the third parties fail to stop after an accident the hirer is liable up to the maximum level of the indemnity limit.
Loss Damage Waiver
By selecting the Loss Damage Waiver at the beginning of the rental, you can be insured against theft of the car or parts of it, damage by game or fire, glass breakage as well as accidents caused by yourself and parking damage by paying a fee dependent on the country and vehicle group. In case of damage a deductible amount remains, that can be reduced by selecting an extended Base Excess. The insurance coverage is valid only by driving in keeping with traffic regulations and is not applicable in cases of damage caused by negligent driving or if driving under the influence of alcohol.
Personal Accident Insurance
Final claims for Personal Insurance for passengers have the covering sum amounts: Up to 20.500 with disablement, up to 12.800 in the event of death, 500 for medical costs.
If there are two or more passengers, the sums insured increase by 50%, where the injured person has a proportional entitlement.
Please pay regard to the insurances in General Rental Conditions.
Summary for our insurance prices.
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